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Privacy Policy

Polished Extra Sparkling (“we”) are committed to respecting your privacy. The purpose of this policy is to tell you why we collect personal data from you and how it is processed. If you visit our website, you accept the terms laid out in this policy on how we use your data.

Under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) the Data Controller is Polished Extra Sparkling.

Information we collect

We may collect information from you with regards to:

  • Client enquiries
  • Client agreements
  • Sub-contractor and partner applications
  • Sub-contractor and partner references
  • Sub-contractor and partner agreements

This is done through forms on our website, via hard copy documents, by email and telephone. Please note sometimes calls may be recorded. We may also collect information from you when you visit our website. This includes: your IP (Internet Protocol) address, browser type, browser version, plug-ins, operating system, geographical location, and time zone. We may also collect information on how you interact with our site. For example: the pages you visit, where you have come from, the length of time you stayed on each page and page load times.

Why we collect your data and how we use it

We use data collected from you to carry out our obligations under any contract entered into between you and us. We may also use data that we have collected from you (and with your consent) to provide you with information about our services that you have enquired about, or that are similar to what you have enquired about. Data is also collected to deliver relevant advertising to you, and to assess how effective that and other advertising has been.

The legal basis for our processing therefore falls under Article 6 of the GDPR, namely:

  • Consent
  • Contract

Who we give your data to

Your data will only be shared with relevant sub-contractors and business partners in order to provide you with the services you have requested.

How we store your data

We are careful to ensure your personal data is kept secure. Data is stored on secure servers that we use. We maintain appropriate anti-virus and firewall software to reduce the risk of unauthorised access. Where data is stored in hard copy format, we ensure this information is kept locked away safely.

Your rights

Under GDPR you have a right to request access to the data we hold on you. You also have the right to: be informed; update/rectify; erase; object; transfer; withdraw consent; or, stop us from processing your personal data. To exercise your rights in any of these respects, please contact us using the contact details at the bottom of this policy.

You can find out more about your rights from the Information Commission’s Office (ICO). They are the Supervising Authority for Data Protection in the UK. You can find out more information here: https://ico.org.uk

You can complain to us about the use of your data via the contact details below. You can also complain to the ICO via their website above.

Accessing your data

You have the right to access the data we hold about you. To do this please contact us via the contact details at the end of this policy.

How long we keep your data for

We keep your data only for as long as is required to fulfil the purpose for which it was collected. This includes for the purposes of satisfying legal and accounting requirements. If we provide any paid services to you then we are required under UK tax law to keep information for a minimum of 6 years. Any information we collect from you with regards to marketing purposes will be kept until you notify us that you no longer wish to receive this information.

Changes to this policy

Any changes we make to this policy will be posted on this page. Please check back for updates.

Contact details

Polished Extra Sparkling 07514 759 579

Alternatively you can use our online form here.

 

 

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